Times have changed. Now zoos are paying keepers to come to this conference and other training conferences, like our ClickerExpos. Trainers have formed companies to provide consulting help to other zoos; at the ABMA meeting, I observed keepers looking for consulting help and senior trainers happily finding new clients. While some zoos still resist the change, the keepers themselves are making it work, with all kinds of organisms, in all kinds of facilities, and with management support or without. Here, if not everywhere, I think the tipping point [1] has been reached.

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