As the holiday season approaches and the calendar year ends, we would like to take this opportunity to thank you.
Tea for two
Years ago Kay Laurence was visiting Boston and staying at my apartment. Kay and I both like a cup of tea in the morning. I boiled water in an old stainless steel Revere Ware kettle I inherited from my stepmother about a million years ago. Kay made me a present of an electric teakettle. The electric teakettle looked a lot like my old stainless steel teakettle and was the same size, but it had a built-in plastic base that plugged into the wall. It boiled much faster and was a whole lot easier to clean. I threw the ancient Revere Ware kettle away.
Click the boss
One time at a conference I shared a breakfast table with a woman who was an executive in an oil company. Finding out what I do for a living, she expressed a firm belief in reinforcement, and told me the following story.
She had a mean boss. He was brutal: blaming, finding fault, belittling, angry. Everyone was alarmed to see him come into their office and glad to see him go, including the woman who was telling me the story.